Learning from Lincoln: How Our Greatest President Invited Difficult People to the Table
Some of the people we consider most “difficult” are those who see the world differently than us. Learning from Lincoln and his team of rivals could help.
Getting the Best Out of a Difficult Work Relationship
Getting the best out of a difficult work relationship takes sensitivity, empathy, and a lot of discipline. Here are a few tips to make it work.
Resist the Urge to Have the Last Word
Having the last word can be intoxicating. How to do we resist the urge to focus on “winning” and instead fight to find common ground?
Why Smart Leaders Derail: Avoiding Career Pitfalls
A problem for many successful people is knowing when to let go of the need to win.These five key factors seem to trip people up consistently.
What Jugglers Can Teach Us About Dealing with Difficult People
We’ve all struggled when dealing with difficult people at work. What if the key to success is focusing on improving our end of the communication?
The Rare Skill of Disarming
When you find yourself in an explosive situation involving potentially destructive conversations with difficult people the smart move is to be disarming.
5 Difficult People You Meet at Work (and How to Respond with Wisdom)
We all have to work with difficult people – sometimes we may even be them! But how do we respond with wisdom to people at work that challenge us?
It’s Not You, It’s Me—Reframing Challenging Colleagues and Customers
Faced with challenging colleagues and customers? It’s helpful to look inward. When we figure out why we’re challenged, it’s easier to control our reactions.
Working With and Learning From Difficult People
When a co-worker is challenging, complex, or selfish it’s challenging. Rather than letting it frustrate us, we can celebrate learning from difficult people.
Is “I Work Too Hard” a Legitimate Weakness?
“I work too hard” is a typical answer to the interview question, “What is your biggest weakness?” How can working too hard be a weakness?
Business Rights and Responsibilities: A New Corporate Citizenship Model
Business rights and responsibilities – they have both. A new corporate citizenship model highlights the shift needed. Are you ready to activate?
Anyone Else Terrible at Dealing with Difficult People?
Dealing with difficult people is a challenge none of us can escape. If we’re willing to try, however, there are ways to make it easier.