Be Informed: Essential Business, Financial, and Economic Sites

Be informed. An important responsibility for business leaders and good citizenship. A few business, financial, and economic sites to begin.

Read More

Resist the Urge to Have the Last Word

Having the last word can be intoxicating. How to do we resist the urge to focus on “winning” and instead fight to find common ground?

Read More

What Jugglers Can Teach Us About Dealing with Difficult People

We’ve all struggled when dealing with difficult people at work. What if the key to success is focusing on improving our end of the communication?

Read More

The Rare Skill of Disarming

When you find yourself in an explosive situation involving potentially destructive conversations with difficult people the smart move is to be disarming.

Read More

Working With and Learning From Difficult People

When a co-worker is challenging, complex, or selfish it’s challenging. Rather than letting it frustrate us, we can celebrate learning from difficult people.

Read More

When Listening Isn’t Enough

The journey toward common ground is one of many, many steps. Listening carefully is important, but what happens when our biases and filters muck up the process? Here’s how to move forward when listening isn’t enough.

Read More

Small Details for Big Picture People

Digging into the minutia can be a struggle for folks prone to big visions. But there’s hope. Eric Torrence shares a great way to stomach the small details for big picture people.

Read More

Reducing Tension: The Power of “Help Me Understand”

Things are tense. It shouldn’t surprise us. In a pluralistic society, there will be pressure points. However, starting with “Help me understand” is sure to be a tension-reducer.

Read More

The Best Apologies

With apologies dominating the headlines, we’re getting plenty of examples of bad ones. The best apologies have these things in common.

Read More

Tough Work Relationships: It’s Not Just You, It’s Me Too

When we’re embroiled in difficult work relationships, it can be easy to point fingers at others. However, the key to navigating these challenging situations is to recognize your role in the messiness.

Read More

I Hate Eggshells: Why We Avoid Tough Conversations and What We Risk in the Process

Writer Scott Savages takes a look at why we avoid tough conversations and how leaders can stop avoiding and start talking.

Read More

How Should Millennials Respond to Difficult People in the Workplace?

Millennials bring a different perspective to the table – and it isn’t always well received. Here’s some advice for responding to difficult people at work.

Read More