When Listening Isn’t Enough

The journey toward common ground is one of many, many steps. Listening carefully is important, but what happens when our biases and filters muck up the process? Here’s how to move forward when listening isn’t enough.

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Small Details for Big Picture People

Digging into the minutia can be a struggle for folks prone to big visions. But there’s hope. Eric Torrence shares a great way to stomach the small details for big picture people.

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Reducing Tension: The Power of “Help Me Understand”

Things are tense. It shouldn’t surprise us. In a pluralistic society, there will be pressure points. However, starting with “Help me understand” is sure to be a tension-reducer.

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The Best Apologies

With apologies dominating the headlines, we’re getting plenty of examples of bad ones. The best apologies have these things in common.

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Tough Work Relationships: It’s Not Just You, It’s Me Too

When we’re embroiled in difficult work relationships, it can be easy to point fingers at others. However, the key to navigating these challenging situations is to recognize your role in the messiness.

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I Hate Eggshells: Why We Avoid Tough Conversations and What We Risk in the Process

Writer Scott Savages takes a look at why we avoid tough conversations and how leaders can stop avoiding and start talking.

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How Should Millennials Respond to Difficult People in the Workplace?

Millennials bring a different perspective to the table – and it isn’t always well received. Here’s some advice for responding to difficult people at work.

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What to Say When You Don’t Know What to Say

It’s tough to know what to say in a crisis situation. Let’s be leaders who show up when things get hard. Here’s what to say when you don’t know what to say.

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Leadership is Love: Loving and Leading A Diverse Team

When a team spans several generations and has different perspectives, leadership is hard. Here are tips for loving and leading a diverse team.

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A Common Desire for Health and Healing

In order to find common ground, there must be communication. Maya James shares an unexpected conversation starter, and how healing unites us all.

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5 Characteristics of a Common Ground Conversation

We can’t avoid tough conversations with people who have different opinions forever. When it’s finally time to talk, here’s how to have a “Common Ground” conversation.

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How to Prepare for a Common Ground Conversation

Finding common ground with people we know can be intimidating. Here’s how to prepare for a common ground conversation when a relationship is on the line.

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