The Rare Skill of Disarming

When you find yourself in an explosive situation involving potentially destructive conversations with difficult people the smart move is to be disarming.

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5 Difficult People You Meet at Work (and How to Respond with Wisdom)

We all have to work with difficult people – sometimes we may even be them! But how do we respond with wisdom to people at work that challenge us?

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It’s Not You, It’s Me—Reframing Challenging Colleagues and Customers

Faced with challenging colleagues and customers? It’s helpful to look inward. When we figure out why we’re challenged, it’s easier to control our reactions.

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Working With and Learning From Difficult People

When a co-worker is challenging, complex, or selfish it’s challenging. Rather than letting it frustrate us, we can celebrate learning from difficult people.

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Is “I Work Too Hard” a Legitimate Weakness?

“I work too hard” is a typical answer to the interview question, “What is your biggest weakness?” How can working too hard be a weakness?

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Business Rights and Responsibilities: A New Corporate Citizenship Model

Business rights and responsibilities – they have both. A new corporate citizenship model highlights the shift needed. Are you ready to activate?

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Anyone Else Terrible at Dealing with Difficult People?

Dealing with difficult people is a challenge none of us can escape. If we’re willing to try, however, there are ways to make it easier.

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Out of Place: The Necessity of Trying New Things

Trying new things can be unsettling. But as Eric Torrence explains, it’s necessary to broaden our minds and make us welcoming and empathetic people.

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What Should Marc Benioff Do with the Employee Petition?

Marc Benioff received an employee petition signed by 650 employees requesting Salesforce end a governement contract. Immigration is the issue. What now?

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Unpacking the Pressures of Productivity

Reflecting on the pressures of productivity helps us avoid its consequences. This practical advice will keep you on track and avoid burn out.

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Cultivating a Consistent Narrative: How to Avoid One Story at the Top and Another at the Bottom

Cultivating a consistent narrative is a leadership challenge. How do we ensure that the story told from the top is what is experienced at the bottom?

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Maximizing Collaborative Value Instead of Maximizing Shareholder Value

Maximizing collaborative value needs to replace maximizing shareholder value. A singular focus on shareholders displaces the greater purpose of a business.

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